Opening a bank account on a Temporary Resident Visa in Mexico
2nd February 2020
Did you know that over 48 banks are operating in Mexico? And that 7 banks, BBVA Bancomer, CitiBanamex, Santander, Banorte, HSBC, Inbursa, and Scotia Bank, control over 70% of the market? And did you know that almost all major banks are under the control of foreign banks?
So opening a bank account in Mexico should be easy, right?
Opening a bank account in Mexico is as bureaucratic as is any other action involving official registration.
As a temporary resident, I tried opening a bank account in Playa del Carmen, and this is my experience.
I had my mind set on Santander, they recently won an award for most innovating bank and the office was close to my house in Playa. I checked the website and met all the requirements and since I still use the Dutch App Store for my iPhone, I was happy to see they have their app int hat iStore, some Mexicans banks do not provide their app through that store so make sure you can find your bank’s app in the Appstore you are registered in.
On a brave morning, I polished up my best Spanish and went to the bank with all the documents required
my FMM (immigration papers, for me the temporary resident card)
the electricity-bill, given to me by the landlord
my CURP number
As stated on the website of Santander Mexico (and many other banks)
At the entrance I was told Santander In Playa del Carmen, only allows foreigners with a permanent residency to open an account.
BBVA Bancomer, one of the biggest banks in Mexico, needs on top of all of the above-mentioned documents, a letter of confirmation of address from INM and a tax number.
I have no tax number since I do not work in Mexico and I do not pay taxes in Mexico.
In Playa del Carmen they only open new accounts between 9 and 10 AM
I foresaw the INM letter of address confirmation as a reoccurring demand from other banks, so I went to INM, after all, they were processing my change of address for over 4 weeks already, it should be finished by now. It was not, and it could take another 4 weeks.
Banorte is the only not foreign-controlled bank in Mexico. But my visit there was insane The clerk lied in my face.
On the first attempt, he told me the electricity bill should be signed by my landowner and I needed a copy of his ID.
On the second attempt, with all the required documents, he told me I needed to have my landlord fill out a form giving permission to open a bank account on the electricity bill stated address at the Banorte Branche.
When I told him what he told me the other day, he told me he did not say that. When I asked him why he had not given me the form right away, he moved to the net costumer.
Needless to say, I do not like a bank that provides wrong information and ignores a conversation explaining rules changing overnight.
How different and refreshing my experience was at HSBC, not the bank of my choice, but the warm welcome, the friendly well-informed clerk, and the willingness to help me find the best account for my needs was refreshing after my previous experiences.
The lady made photocopies of my ID, and the electricity bill and kindly asked what I preferred: Wait until her colleague was available or return the next morning by appointment and all should be ready for me to sign.
I chose the next morning and after a long time at the desk, with lots of paperwork and photocopies and more paperwork, (I spend over 1.5 hours in the bank) I walked out of the branch with a new ATM/debit Visa card for my checking account and a savings account. They even helped me set up the app and online security.
My account would be active within 5 working days after approval (I guess from the BURO)
Jeanette is a collector of shells, walker of beaches, riding nomad, she loves big bikes!
She is a world traveller, currently stationed in Mexico, a Dutch female nomad. Where the internet is good and the beaches are near she finds her home.
Horizon gazer, diary writer, fond of fairy lights and twinkle stuff, leather bracelets and flip flops.
Writer, mother of 2, single and photographer of things. And the owner of "Leaving Holland website"